HOW TO UPDATE AND EDIT YOUR TICKET INFORMATION
Login to Eventbrite
Log into your Eventbrite account and click on your order.
Go to Tickets
Select your Order
To update order and attendee information, click "Edit" (on the right).
• We recommend selecting the "Send confirmation email to new attendee" box if you change the email address on your order.
Save your changes
Click "Save" to save your changes.
Email us at firstname.lastname@example.org and we'll get you sorted.
REFUND and EXCHANGE POLICY
In the event that the gala is cancelled, full refunds will be made available to the original ticket buyer. Information regarding the gala cancellation and "Election Period" will be sent out to all ticket buyers.
Gala Rescheduled, Postponed, or Moved
You may keep your original tickets or request a refund during a “Refund Period” of 2 weeks. If no action was taken by the buyer prior to the end of the Refund Period, your tickets will remain valid towards the modified event.
No refunds or exchanges are permitted unless the gala event is to be Cancelled, Rescheduled, Postponed, or Moved. Specifics on policies regarding refunds due to a Cancellation, Reschedule, Postponement, or Movement of an event are outlined in the following categories.
The health and safety of our guests and staff are of our utmost concern. It is our social responsibility to help reduce the spread of COVID-19.